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HELP / FAQ

GENERAL QUESTIONS

Q. What are Lightroom presets?

A. Lightroom presets are one click filters to make your photo look a certain way or style. When we edit our images we change and adjust many different things to achieve our unique look. If we really like the outcome of a particular edit, we save that edit as a preset so that it can be applied to other images. This saves time and gives us a head start with future edits. The presets that we have for sale are the exact presets that we use ourselves when editing our photos for instagram!

Q. I'm new to Lightroom, can I still use your presets?

A. Absolutely! In fact, our presets are designed especially to help those with little editing knowledge to achieve a look similar to ours.

Q. Are your downloads instant? How do I receive them?

A. Yes, all of our downloads are instant. They are sent to you via email immediately after payment is completed.

What comes with the Presets?

A. With every Preset pack we also send a step by step video guide and step by step PDF guide to show you how to import and use the Presets.

Which currency do you use?

A. Everything in our store is in USD. If you're purchasing in a different currency that's still ok, your bank will convert the USD into your usual currency.

 

DESKTOP PRESETS

 

Q. What program do I need to use your presets?

A. Our desktop presets are designed for latest Lightroom Classic CC desktop version. If you don't have Lightroom you can download it at a discounted price by clicking here.

Q. If I buy a new computer or phone can I transfer my presets?

A. Once you receive your presets via email it’s a good idea to back them up on an external hard drive. You can do this by simply duplicating the zip folder then dragging it into the external hard drive folder. This way you have the presets stored safely forever.

Q. I don’t shoot RAW photos, will the presets still work?

A. Shooting in RAW is recommended when using our desktop presets as it gives you access to all of the data within the photo. With that said, our presets will still work on all JPEG images, which includes iPhone photos etc.

    

HOW TO IMPORT THE DESKTOP PRESETS TO LIGHTROOM

Each of our Desktop Preset packs come with a step by step PDF guide / video guide to walk you through the simple process for how to import them into Lightroom. With that said, here is a breakdown of the process: 

1. Open Lightroom and click on the Lightroom tab in the top left corner of the screen

2. Click Preferences

3. Click Presets

4. Click Show Lightroom presets folder...

5. Open the Camera Raw folder

6. Click Settings

7. Drag your Presets into the User Presets folder

8. Restart Lightroom

9. Highlight one of your photos in Lightroom and click on the Develop module (or 'D' for a shortcut) You'll see the Presets on the left.

 


MOBILE PRESETS

Q. What are Mobile Presets?

A. Our Mobile Presets are instant filters that you can apply to your photos. Sometimes it’s difficult to find time to edit using a laptop, especially when travelling. Our mobile presets are the easy solution as they allow users to quickly edit their photos in seconds using only their phones. The image below shows how the presets will look on your phone. You can quickly tap through each of them to find which one works best on each individual image. 

Q. Which app do I need to use your Mobile Presets?

A. Our mobile presets are designed for the free Lightroom CC app. 

Q. Do the presets work on iPhone images?

A. Yes! They work with all image types. Since every image is different not every preset will work on every single photo, you may need to do some slight tweaking after applying the preset to achieve a particular look. This can all be done in the Lightroom app and is very easy to do. 

Q. What is the difference between the mobile presets and the desktop presets?  

A. Although the desktop presets are compatible with all image types, they are primarily designed for RAW images taken on DSLR cameras and cannot be used on a mobile phone. The mobile presets are designed especially for JPEG images (iPhone images etc) and are designed to be used as filters for those who want to edit quickly on their phones. The mobile presets do not work on the desktop Lightroom. 

Q. How do I import the Mobile Presets? 

A. We have created a step by step guide which will be automatically sent to you with your presets. You must open the confirmation email on your laptop and download the files there first.  

If you have any further questions feel free to send us a DM on instagram or an email to help@doyoutravelpresets.com and we'll get back to you within 24 hours.

 

Doyoutravel Presets is a website under The Travel Collective LTD a Hong Kong based company.